Template notice: This is a starting-point template, not legal advice. Have it reviewed by qualified counsel and tailored to your actual data practices and the laws that apply to you (e.g. Hong Kong PDPO, GDPR, CCPA) before publishing.

1. Introduction

Predvix Limited ("Predvix", "we", "us", or "our") is a technology company headquartered in Hong Kong. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we handle information when you visit our website, contact us, or use our products and services (collectively, the "Services").

By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.

2. Information we collect

We may collect the following categories of information:

  • Information you provide — such as your name, email address, company, and the contents of messages you send us (for example, through our contact or newsletter forms).
  • Account information — details you supply when you create an account or subscribe to a product.
  • Usage & device data — such as IP address, browser type, pages viewed, referring URLs, and similar diagnostic data collected automatically.
  • Cookies & similar technologies — see Section 6.

3. How we use information

We use personal information to:

  • provide, operate, maintain, and improve the Services;
  • respond to your enquiries and provide customer support;
  • send service-related communications and, where you've opted in, marketing updates;
  • process payments and manage subscriptions;
  • monitor usage, prevent fraud and abuse, and ensure security;
  • comply with legal obligations and enforce our terms.

Where applicable law requires a legal basis to process personal data (for example, under the GDPR), we rely on one or more of: your consent; performance of a contract with you; our legitimate interests; and compliance with legal obligations.

5. How we share information

We do not sell your personal information. We may share it with:

  • Service providers who process data on our behalf (e.g. hosting, analytics, payments, email) under appropriate confidentiality and data-protection obligations;
  • Legal & safety recipients where required by law, regulation, legal process, or to protect rights, safety, and property;
  • Business transfers in connection with a merger, acquisition, or sale of assets.

6. Cookies & tracking

We use cookies and similar technologies to operate the website, remember preferences, and understand how the Services are used. You can control cookies through your browser settings. Some features may not function properly without certain cookies.

7. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we delete or anonymise it.

8. Security

We implement technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details in Section 13. We will respond in accordance with applicable law.

10. International transfers

We are based in Hong Kong and may process information in locations outside your country of residence. Where required, we put appropriate safeguards in place for cross-border transfers.

11. Children's privacy

Our Services are not directed to children, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this policy from time to time. We will post the updated version here and revise the "Last updated" date above. Material changes may be communicated through additional notice.

13. Contact us

If you have questions about this policy or our privacy practices, contact us at legal@predvix.com.